Name Changes
Union Planters is becoming Regions.
AT&T is now Cingular.
I hate name changes. Because even though they say that things will not change. They do.
They always do. Things never stay the same.
If they did Burdines would be Burdines not Macy/Burdines.
And Customer service would not be effected.
I have a phone with AT&T.
Due to my HB that phone is now minus an antenna. Long story short, when someone tells you to call and you don't, don't give them your phone to prove its not working. By the time they are done with the phone, it really won't be working.
So anywho...
I want to get a new phone. I am frugal and I don't want to buy a new phone. So - If I extend my plan with them (Now Cingular) I can get a great phone for ZERO!!! I love that sound....ZERO!!
So being the online shopper that I am - I'm trying. Really trying. I am trying really hard to order a phone and extend my plan. But apparently AT&T didn't talk to Cingular and give them all the news about my account that I have had....Forever...And I may lose my number.
Why do I have to lose my number? Why do I have to change anything about my account at all? Why must my billing change? Why? Why can't I just buy a new phone, upgrade my service, keep my phone number...Which I have had....Forever and just move on? Why must it be so bad that I have had to make phone calls? Spent more than an hour messing with this thing and wasting my time only to get aggravated.
I hate change. Some say change is good.
I say change is overrated and is more a pain than an upgrade.

2 Comments:
Did you get a new phone? Hope they didn't make you change your number!
No I havent been able to get the free one yet. Thats my goal.
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